Privacy Policy

We're having a California attorney review this policy before our public launch, so some wording may change.

What we collect: your email and password (handled by our sign-in provider), listing details and photos, selling-guide answers and progress, and later chat messages, live video and voice, replays and RSVPs.
Messages to owners: when you use “Contact the owner,” we store your name, email, optional phone number, message and whether you have a buyer's agent, and show them only to that listing's owner so they can reply to you. Owners can delete messages from their account.
Owner name: the name on the deed you give us is private. Only the listing's owner and the DTO Homes team reviewing listings can see it, and we use it only to check that the home is yours.
Buying guide: your answers and progress are saved only on your device.
How it's used: to run your account, listings and the selling guide, and later showings and messaging.
What's public: published listings show the city, neighborhood, price, details, description and photos. The street address is never shown publicly.
Recording notice: live-showing viewers will see and accept it before video or chat connects.
Marketing clips: only with a host's separate opt-in.
Our providers: our database, video and chat vendors may only process this data for us, not for their own purposes.
We don't sell your personal information. See details (to come).
Deleting your data: you can delete listings, buyer messages and your selling-guide progress from My listings, or delete your whole account (listings, photos, messages and progress) under My listings → Delete my account.
Reports: if you report a listing, we keep the reason, any details and your email if you give one. Only DTO Homes reads reports; the owner doesn't see who reported. Reports are kept for safety review even if the listing or the owner's account is deleted.
Contact: see our Help page.
This wording is on our attorney review list.

Verify with a California real estate attorney or escrow officer.